To our valued patients,
HOORAY!! We are “reopening” on May 5th and welcome you all back to our practice. We can’t wait to see each of you.
Our top priority is the health and well-being of our patients, families, team and community. In this unprecedented time we are deeply committed to keeping everyone safe. In light of the evolving pandemic and out of an abundance of caution, as we welcome our patients back, we have implemented a few changes.
When you arrive for your dental appointment there will be numbered parking stalls to park in. Please text or call our phone number (801) 565-9411 to let us know you have arrived and the parking stall number you are in. We will come out to your car to take your temperature and make sure you have digitally filled out all the required paperwork, including the new Covid-19 health screening form. To help protect our team and yourself, any time that we will be in close contact with you please follow Governor Herbert’s newest advice and wear a face mask to your appointment.
Once your forms are filled out and your temperature is recorded, we will let our team know that you are here. They will open the door, hold up a number corresponding with your stall number, and motion you in to be seated in your treatment room. No patients will be allowed to wait in the waiting area. Because of this, we are requesting that no one accompanies you to your dental appointments at this time. In the case of minors, we will allow one parent/guardian to accompany them into the treatment room.
We are following all CDC and Utah Department of Health guidelines, and going above and beyond these by sanitizing our office between every patient at our check out areas as well as the standard cleaning of the operatories, and sanitizing our restroom and commonly touched surfaces. We will also be doing contactless digital payments using Venmo and digital credit card processing. To help with these efforts, we are starting a prepayment method for your dental appointments where we will call or text to collect the estimated patient portion due. This will help to reduce the congestion and help to minimize person to person contact.
We are also adding multiple layers of protection against airborne pathogens. These include adding new ultraviolet “air scrubbing” filters throughout our office, adding barriers in our common areas and taking steps to minimize aerosol production in the treatment rooms. We will also be using face shields for dental procedures, as well as having our patients wear safety glasses.
Due to these changes and based on the recommendation of the American Dental Association, we are going to charge a nominal fee of $6.50 for each dental appointment. This will allow us to maintain the strict standards in the face of the rising cost of PPE and sterilization.
Again, please understand that we are making these decisions with the health and well-being of our patients, our families, our team and our community in mind. We ask for your patience at this time as we transition to our new normal.
We hope you have all stayed healthy and we wish you continued health during this challenging time.
The Team at Taylor Dental Care
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